Apple Stores Begin Same-Unit iPhone 15 Repairs as Parts Now Available
For a brief period following the release of new iPhone models, Apple Stores and Apple Authorized Service Providers must replace the entire device if a customer requires a repair, as individual parts are not immediately available.
Starting this week, parts are available for all four iPhone 15 models, allowing Apple Stores and Apple Authorized Service Providers to complete same-unit repairs for these devices, according to an internal memo obtained by MacRumors. This includes the back glass, battery, speakers, display, rear camera, and mid-frame.
A whole-unit replacement is still required for repairs involving the Taptic Engine or the main microphone on the iPhone 15 Pro or the iPhone 15 Pro Max, as those parts will not be available until a later time, according to the memo.
All four iPhone 15 models are equipped with removable back glass, allowing technicians to open the devices from both the front and back sides for repairs. This change results in significantly lower repair fees for iPhone 15 models with cracked back glass for customers without AppleCare+ compared to models without removable back glass. Apple first made this design change with the lower-end iPhone 14 and iPhone 14 Plus last year.
In the U.S., Apple's battery replacement fee is set at $99 for all four iPhone 15 models, which is unchanged from the iPhone 14 series.
To book an iPhone 15 repair appointment, visit Apple's Get Support page.
Popular Stories
Apple typically releases its new iPhone series around mid-September, which means we are about two months out from the launch of the iPhone 16. Like the iPhone 15 series, this year's lineup is expected to stick with four models – iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max – although there are plenty of design differences and new features to take into account. To bring ...
Apple is today providing developers with the first betas of iOS 18.1, iPadOS 18.1, and macOS Sequoia 15.1, with the new software introducing an early version of the Apple Intelligence features. These new betas will be in testing alongside the current iOS 18, iPadOS 18, and macOS Sequoia 15 betas. Developers can choose whether to opt into the new betas with Apple Intelligence, or stay on the ...
Apple Intelligence will miss its initial expected launch date to give Apple more time to fix bugs, Bloomberg's Mark Gurman reports. According to individuals with knowledge about Apple's plans, the company now plans to start rolling out Apple Intelligence in software updates by October, arriving several weeks after the launch of iOS 18, iPadOS 18, and macOS Sequoia. This means that Apple...
T-Mobile customers have filed a lawsuit [PDF] against the carrier, alleging that it failed to honor a guarantee not to raise the prices of select cellular plans. The lawsuit, first spotted by Wired, claims that back in 2017, T-Mobile advertised several of its plans with a price lock, but then went on to increase prices starting in May 2024. "T-Mobile ONE customers keep their price until...
