Apple Explains Why Duplicates Album in Photos Not Showing for Some Users

Apple today explained why iPhone users who recently updated to iOS 16 may not see the new Duplicates album in its stock Photos app, and what they can do about it.

photos duplicates
New to iOS 16, the Photos app will automatically detect any duplicate photos and videos in users' libraries and collate them together in a Duplicates album for inspection, giving users the option to merge duplicate sets and delete redundant media.

However, many users have been in touch to say the Duplicates album has not been showing up for them after updating their iPhone software, leading them to wonder if they are doing something wrong.

In a new support document, Apple has clarified that for the Duplicates album to appear, your iPhone has to first index the photo library and find duplicates, but that this detection process requires your iPhone to be locked and connected to power.

"Depending on what tasks are running in the background and the size of your photo library, the process could happen quickly or take up to a few days to complete," adds Apple.

Bear in mind that if you don't have any duplicates in your library, then the Duplicates album won't show up under the "Utilities" section of the Photos app until such a time when you do.

Related Forum: iOS 16

Popular Stories

iPhone 16 Pro Sizes Feature

iPhone 16 Series Is Less Than Two Months Away: Everything We Know

Thursday July 25, 2024 5:43 am PDT by
Apple typically releases its new iPhone series around mid-September, which means we are about two months out from the launch of the iPhone 16. Like the iPhone 15 series, this year's lineup is expected to stick with four models – iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max – although there are plenty of design differences and new features to take into account. To bring ...
Apple Intelligence General Feature

Apple Intelligence Now Available in New iOS 18.1, iPadOS 18.1, and macOS Sequoia Developer Betas

Monday July 29, 2024 10:07 am PDT by
Apple is today providing developers with the first betas of iOS 18.1, iPadOS 18.1, and macOS Sequoia 15.1, with the new software introducing an early version of the Apple Intelligence features. These new betas will be in testing alongside the current iOS 18, iPadOS 18, and macOS Sequoia 15 betas. Developers can choose whether to opt into the new betas with Apple Intelligence, or stay on the ...
Apple Intelligence General Feature

Report: Apple Intelligence Delayed to iOS 18.1 in October

Sunday July 28, 2024 11:52 am PDT by
Apple Intelligence will miss its initial expected launch date to give Apple more time to fix bugs, Bloomberg's Mark Gurman reports. According to individuals with knowledge about Apple's plans, the company now plans to start rolling out Apple Intelligence in software updates by October, arriving several weeks after the launch of iOS 18, iPadOS 18, and macOS Sequoia. This means that Apple...
T Mobile Generic Feature Pink 1

T-Mobile Sued for Breaking Lifetime Price Guarantees

Friday July 26, 2024 2:44 pm PDT by
T-Mobile customers have filed a lawsuit [PDF] against the carrier, alleging that it failed to honor a guarantee not to raise the prices of select cellular plans. The lawsuit, first spotted by Wired, claims that back in 2017, T-Mobile advertised several of its plans with a price lock, but then went on to increase prices starting in May 2024. "T-Mobile ONE customers keep their price until...

Top Rated Comments

BootsWalking Avatar
24 months ago
Why not show the duplicates folder with a message indicating it won't be indexed until plugged in? Would've saved a lot of Apple support inquires.
Score: 12 Votes (Like | Disagree)
MadDog31 Avatar
24 months ago
Had to wait for this myself back when I updated.

Worked well, though I do wish they had an option or folder for photos that are very similar but aren't 1:1 duplicates -- like the times I take a back-to-school pic of my kids and snap off 15 hoping to get one good shot and then I forget to delete 14 others!
Score: 8 Votes (Like | Disagree)
vtuberalpha Avatar
24 months ago
The stupid indexing and background processes myth bogging down the battery is no more, thanks Apple for disspelling that nonsense.

Included a screenshot of my own to prove it even more.



Attachment Image
Score: 5 Votes (Like | Disagree)
orbital~debris Avatar
24 months ago

It picked up a RAW and JPEG as being duplicates. It doesn’t give you any clue as to which it prefers to save on a ‘merge’.
From Apple's iPhone User Guide:

"Merging combines the highest quality version and all of the relevant data across the duplicates, and keeps that one in your library. The remaining duplicates are moved to the Recently Deleted album."

https://support.apple.com/en-gb/guide/iphone/iph1978d9c23/ios
Score: 4 Votes (Like | Disagree)
JosephAW Avatar
24 months ago
It should still show the word "duplicates" with a zero or pending grayed out. o_O
Score: 4 Votes (Like | Disagree)
lynxwildcat Avatar
24 months ago
I am really intrigued whether this new 'duplicates' feature is a remnant or precursor of CSAM scanning. The fact this capability picks up images that are not 100% perfect duplicates (minor differences) and needs to catalogue your entire library.

I dunno, this seems related to CSAM, it's created some sort of hash that it's comparing between images. Turning on CSAM later based on the work done for duplicates would seem easier.

I haven't seen any news or analysis digging into why duplicates came this year (after CSAM was shelved) and why we haven't had duplicates as a feature well before now. This seems like a precursor or remnant.
Score: 3 Votes (Like | Disagree)