T-Mobile

T-Mobile customers have filed a lawsuit [PDF] against the carrier, alleging that it failed to honor a guarantee not to raise the prices of select cellular plans. The lawsuit, first spotted by Wired, claims that back in 2017, T-Mobile advertised several of its plans with a price lock, but then went on to increase prices starting in May 2024. "T-Mobile ONE customers keep their price until...

There appears to be an outage with at least one U.S. cellular carrier, with customers unable to place or receive calls. AT&T, T-Mobile, and Verizon customers have been complaining about the issue on social networks, and there are also reports of outages on the Down Detector website. According to a statement from AT&T, the outage is affecting calls between carriers in the United States. All...

T-Mobile today revealed that it will be increasing the monthly prices of some of its older plans in the U.S. by $2 to $5 per line. Affected customers will receive a text message from T-Mobile if their plan will be receiving a price increase, which will take effect next month. Affected plans appear to include certain T-Mobile ONE, Simple Choice, and Magenta plans. In its text message to...

The United States Federal Communications Commission (FCC) today announced [PDF] that it has fined AT&T, Verizon, and Sprint/T-Mobile $196 million collectively for illegally selling access to customer location information without consent. Sprint and T-Mobile (now merged into T-Mobile) have been fined $12 million and $80 million, respectively. Verizon has been fined almost $47 million, and...

T-Mobile today announced that all of its customers have "Magenta Status," allowing them to access "one-of-a-kind" benefits from premium brands and services. T-Mobile says that customers can get discounts from "the biggest brands" like Hilton and Hertz. Some of the deals include 15 percent off Hilton hotel brands, no fuel refills at drop off at Dollar Rental locations, one $5 movie ticket per ...

T-Mobile will be forcing customers on older smartphone plans to move to newer, more expensive plans, according to information that has been shared on Reddit. The migration will be automatic, but customers can contact support to ask to opt out of the migration. Those who had the prior Magenta and One plans will be upgraded to Go5G, while those on the Magenta 55+ plan will be upgraded to...

T-Mobile today announced a new Go5G Next plan that is designed to allow subscribers to upgrade their smartphones on a yearly basis. The plan is available alongside the existing Go5G and Go5G Plus options. Customers who opt for Go5G Next will be able to get a smartphone with a no-interest phone payment plan, and once half the phone has been paid off, customers are eligible for an upgrade....

T-Mobile today announced "Phone Freedom," which it is calling its latest Un-carrier move. Phone Freedom includes multiple facets, such as a new upgrade plan and options to help customers get out of their smartphone contracts when switching. Go5G Plus is T-Mobile's new wireless plan that includes an upgraded device every two years. T-Mobile says that it ensures new and existing customers will ...

T-Mobile today announced that it has renewed its partnership with Major League Baseball through 2028, providing T-Mobile subscribers with free access to MLB.TV for years to come. Through T-Mobile Tuesdays, T-Mobile subscribers can get access to MLB.TV, which is valued at $150. According to T-Mobile, MLB.TV access has been one of its most popular offers for the past eight years. With MLB.TV,...

Apple is no longer allowing customers who purchase an iPhone, cellular iPad, or Apple Watch to activate a device with now-defunct mobile carrier Sprint. Apple has also removed remaining references to Sprint from its online store. When checking out with a new purchase, Sprint is no longer an option for connectivity, a change that Apple appears to have implemented today. Prior to now, Sprint...

U.S. carrier T-Mobile today announced that it plans to acquire Mint Mobile, the affordable smartphone brand that is promoted by and backed by actor Ryan Reynolds. Reynolds and T-Mobile CEO Mike Sievert teamed up for a video letting customers know about the coming acquisition. The deal is for Ka'ena Corporation, the parent company of Mint Mobile, Ultra Mobile, and Plum, with T-Mobile paying...

T-Mobile today announced that its customers can receive a free subscription to MLS Season Pass, allowing them to watch live MLS matches through the Apple TV app. The offer can be redeemed starting February 21 via the T-Mobile Tuesdays app on the App Store. MLS Season Pass is regularly priced at $14.99 per month or $99 per season, but Apple TV+ subscribers can sign up for a discounted price...

T-Mobile today launched a new "Network Pass" feature that is designed to allow prospective customers to try out the T-Mobile service for free for three months. With the updated T-Mobile app, customers can sign up for Network Pass, which uses the iPhone's eSIM functionality. T-Mobile's service can be tested right alongside an existing carrier's service, and T-Mobile says there are tools for...

T-Mobile today announced that it is adding an Apple TV+ subscription to its Magenta MAX plan, giving eligible T-Mobile customers unlimited access to Apple's original content, including hit shows like Ted Lasso, The Morning Show, Severance, and more. In a press release, T-Mobile announced that the added perk of an ‌Apple TV+‌ subscription will come at no additional cost to T-Mobile customers, ...

T-Mobile and SpaceX today announced a plan to offer smartphone connectivity nearly anywhere in the U.S. with a new "satellite-to-cellular" service. The new technology will leverage SpaceX's second-generation Starlink satellites in low Earth orbit and T-Mobile's nationwide mid-band 5G spectrum to provide "near complete coverage" in most areas across the U.S., in addition to territorial...

T-Mobile is the "best" carrier in the United States when factoring in connection speed and reliability, according to PCMag's annual mobile network comparison, the results of which were released today. PCMag drove over 10,000 miles through 30 cities to test AT&T, T-Mobile, and Verizon connection speeds. In the past, this study focused on the fastest connections, but this year, PCMag looked...

Some iPhone users on T-Mobile's cellular service are reportedly experiencing an eSIM bug that causes iMessage and FaceTime to deactivate for their phone number, with no way to reactivate it. Bloomberg journalist Mark Gurman brought the issue to light by tweeting about his own experience with the issue. Gurman said the only solution that worked for him was getting a physical SIM card. Anoth ...

T-Mobile provided the fastest cellular service in the United States during the first quarter of 2022, according to Ookla. For those unfamiliar, Ookla is the company behind the popular Speedtest bandwidth measurement service, and it regularly releases reports on connectivity speeds. The median T-Mobile download speed was 117.83Mb/s on modern chipsets, while Verizon came in second with median...

T-Mobile has not disabled iCloud Private Relay for its subscribers, in contrast to recent reports suggesting the carrier was preventing iPhone users from enabling the feature. In a statement to Bloomberg's Mark Gurman, T-Mobile said that iOS 15.2 device settings that default to the feature being toggled off, and that Apple has been contacted. T-Mobile explicitly says that ‌iCloud‌ relay has...

Verizon and T-Mobile have discontinued their iPad rebate program in partnership with Apple following widespread customer complaints that the program was ineffective, flawed, and rarely worked as intended. In recent weeks, complaints from customers have emerged across social media regarding Verizon's and T-Mobile's rebate programs. If it worked according to plan, the program would give...