Apple Launches iSight Camera Replacement Program for iPhone 6 Plus

iphone6pluscameraApple today launched an iSight Camera replacement program for the iPhone 6 Plus, which will see the company replacing the camera module in a small percentage of iPhone 6 Plus devices that have a faulty rear-facing camera.

According to a new support page dedicated to the replacement program, some iPhone 6 Plus units that were sold between September of 2014 and January of 2015 could have a component that can fail and cause photos to look blurry.

iPhone 6 Plus units that are producing blurry photos and have an eligible serial number will get their cameras replaced from Apple at no charge. Replacement units can be obtained through Apple's online support team, an Apple retail store, or an Apple Authorized Service Provider.

iPhone 6 Plus users have been complaining of blurry photos since shortly after the device first launched in September of 2014. As outlined in various reports, the issue prevents the camera from focusing and could be related to the Optical Image Stabilization in the larger-screened device. The iPhone 6, which does not have Optical Image Stabilization, is not affected.

blurryiphone6plus

Example of blurry photo from faulty iPhone 6 Plus camera, from Apple's Support Forums

Apple recommends that affected users prepare for the replacement process by backing up their data to iTunes or iCloud. Apple also warns that iPhone 6 Plus units with damage like a cracked screen will need to have those issues solved before the camera can be replaced as the damage could impair the camera replacement process.

The iSight Camera Replacement Program will cover iPhone 6 Plus iSight cameras for three years after the first retail sale of the unit.

Related Forum: iPhone

Popular Stories

iPhone 16 Pro Sizes Feature

iPhone 16 Series Is Less Than Two Months Away: Everything We Know

Thursday July 25, 2024 5:43 am PDT by
Apple typically releases its new iPhone series around mid-September, which means we are about two months out from the launch of the iPhone 16. Like the iPhone 15 series, this year's lineup is expected to stick with four models – iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max – although there are plenty of design differences and new features to take into account. To bring ...
Apple Intelligence General Feature

Apple Intelligence Now Available in New iOS 18.1, iPadOS 18.1, and macOS Sequoia Developer Betas

Monday July 29, 2024 10:07 am PDT by
Apple is today providing developers with the first betas of iOS 18.1, iPadOS 18.1, and macOS Sequoia 15.1, with the new software introducing an early version of the Apple Intelligence features. These new betas will be in testing alongside the current iOS 18, iPadOS 18, and macOS Sequoia 15 betas. Developers can choose whether to opt into the new betas with Apple Intelligence, or stay on the ...
Apple Intelligence General Feature

Report: Apple Intelligence Delayed to iOS 18.1 in October

Sunday July 28, 2024 11:52 am PDT by
Apple Intelligence will miss its initial expected launch date to give Apple more time to fix bugs, Bloomberg's Mark Gurman reports. According to individuals with knowledge about Apple's plans, the company now plans to start rolling out Apple Intelligence in software updates by October, arriving several weeks after the launch of iOS 18, iPadOS 18, and macOS Sequoia. This means that Apple...
T Mobile Generic Feature Pink 1

T-Mobile Sued for Breaking Lifetime Price Guarantees

Friday July 26, 2024 2:44 pm PDT by
T-Mobile customers have filed a lawsuit [PDF] against the carrier, alleging that it failed to honor a guarantee not to raise the prices of select cellular plans. The lawsuit, first spotted by Wired, claims that back in 2017, T-Mobile advertised several of its plans with a price lock, but then went on to increase prices starting in May 2024. "T-Mobile ONE customers keep their price until...

Top Rated Comments

rdlink Avatar
117 months ago
The 5 had the battery and the power button, 6 had the moving front cam, 6 plus iSight, when will this stop ?
When everyone (not just Apple) stops making electronics. It's a fact of life. You manufacture and sell tens or hundreds of millions of devices some of them are going to have issues. Sometimes it's a tiny number. Sometimes it's a batch run. It's a given. What is important is what companies do about it. By and large Apple does much, much better than any other electronics company when it comes to supporting their products. Whether it be on a one-by-one basis, or when a larger "recall" situation occurs.

If you want something that is not ever going to have any of the issues that sometimes come with electronics, go down to to the lumber store, pick out the cleanest, nicest 1x4 piece of lumber you can find, have them cut a 5 inch block of it off, sand off all of the splinters, and put it in your pocket. You will never have any screen issues, battery issues, camera issues, memory issues or overheating issues.
Score: 16 Votes (Like | Disagree)
billy the fish Avatar
117 months ago
My phone is eligible for this, but I don't have any problems with my camera and I don't want them to scratch or damage my phone while repairing it.
Thanks for sharing that piece of non news.
Score: 10 Votes (Like | Disagree)
Kevsta26 Avatar
117 months ago
My phone is eligible for this, but I don't have any problems with my camera and I don't want them to scratch or damage my phone while repairing it.
Score: 9 Votes (Like | Disagree)
batting1000 Avatar
117 months ago
Chances exist that you wil get a completely new iPhone instead of just new part
It's an iSight camera replacement program, not a device replacement program.
Score: 8 Votes (Like | Disagree)
sniffies Avatar
117 months ago
Apple, stop using the word iSight already. What are you, eye & ear infirmary or something?

RIP:
iWeb
iSight
iSync
iDVD
iDisk
iWatch
...
Score: 7 Votes (Like | Disagree)
Sloppy.Joe Avatar
117 months ago
"iPhone 6 Plus units that were sold between September of 2014 and January of 2015"

In other words, early adopters. Should I wait for Feb 2016 for the iPhone 6S Plus?
Score: 7 Votes (Like | Disagree)